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Heavy Equipment Mechanics

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for Heavy Equipment Mechanics.
The Field Service Class B technician works with some direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer's site.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Administrative:
Maintains truck and crane inspection logs on a daily basis
Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e-mail
Maintains good customer records on jobs that have been assigned
Maintains credit card receipts for accounting purposes
Organizational:
Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer's needs
Interpersonal:
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Sales:
Promotes Wagner Equipment Co. to customers
Technical:
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
ESSENTIAL JOB REQUIREMENTS
Minimum Education Required: High School Diploma or GED and Relevant CAT accredited courses
Minimum Experience Required: Three + years' experience servicing heavy equipment
Administrative / Clerical Experience - Basic Level
Customer Service Experience - Intermediate Level
Sales Experience - Intermediate Level
Technical or Mechanical - Advanced Level
Certificates, Licenses and Registrations Required: DOT Health Card, Class D Driver's License and MSHA license
Required Skills and Competencies:
Data Entry
Organizational Skills
Telephone Skills
Communication Skills
Safety Knowledge
Math Skills
Reading / Writing Skills
Product Knowledge
Reasoning Skills
Other:
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment
Computer Skills:
Microsoft Word: Basic
Microsoft Outlook: Basic
DBS: Intermediate
ET/SIS/SIS Web/STW: Intermediate
Other relevant information:
Other duties as assigned by Manager
Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.



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